The team at Matcha Design wishes you a very happy Thanksgiving! Every year (usually, over turkey, stuffing, and cranberry sauce) people pause during Thanksgiving week to remember what they’re thankful for. As we make our own preparations to enjoy the season, we can’t...
Spending all day on the computer (whether from a home office or a corporate one) has benefits and drawbacks. One of the drawbacks is known as the “research rabbit hole” - a phenomenon that happens when you spend inordinate amounts of time researching a topic/idea. One...
With deadlines looming overhead and the next project always on the horizon, it can be a struggle for creatives to justify the time it takes to sharpen skills, develop new ones, or stay on top of the industry. However, whether your knowledge base is design or another...
You have probably heard your colleagues talking about businesses who create transcendent experiences. Maybe you wonder what exactly this vague term entails or maybe you understand the concept, but it sounds expensive. In this article, we want to show you how designing...
At Matcha Design we liked working remotely, even before the Covid-19 pandemic. It allows us to collaborate quickly and efficiently with our staff, local clients and those clients not so close (Canada, for example). Our computers, tablets, and phones allow us to...
In the business services industry, your company offers something that's likely essential, but you may not be the only option. The local and regional competition is tough. Hard work and expertise are how you've forged the long-standing customer relationships you...
It is critical for every evolving business team to spend time to think about how to market in efficient, low-cost ways, as it is can be so challenging to build a long-term sustainable business on the basis of paid marketing. Here are a few practical ways we have seen...
Remaining focused, energized and productive at the office can seem impossible, especially during that mid-afternoon nosedive. You know the one – that 2 p.m. crash that not even a Starbucks run or a hastily chugged Red Bull can cure. Here, our experts offer 10 easy...
A business service can be defined as any kind of work that supports a business, without producing any palpable products. Information Technology is a perfect example of a vital organizational business service, which aligns itself with the company’s needs as well as...
Effectively communicating and interacting with your clients is essential in any type of customer care situation. When interacting with your clients always remember to shake hands, make eye contact, and use age-appropriate greetings. Maintaining eye contact is...
In today's fast paced world customers need access to information in a timely and efficient manner more than they ever have before. Speed is a priority, but giving your customers world class customer service should never take a back seat. Providing customer service can...
Almost every morning, roughly around eleven, the Matcha Design team gathers together for a meeting which we fondly refer to as “regroup”. Our regroups usually consist of some light chit-chat, followed by an overview of what we finished the previous day and what we...