Effectively communicating and interacting with your clients is essential in any type of customer care situation. When interacting with your clients always remember to shake hands, make eye contact, and use age-appropriate greetings. Maintaining eye contact is...
Matcha Design
Achieving World Class Customer Care Part 1
In today's fast paced world customers need access to information in a timely and efficient manner more than they ever have before. Speed is a priority, but giving your customers world class customer service should never take a back seat. Providing customer service can...
Make the Most of Meetings
Almost every morning, roughly around eleven, the Matcha Design team gathers together for a meeting which we fondly refer to as “regroup”. Our regroups usually consist of some light chit-chat, followed by an overview of what we finished the previous day and what we...
Color – More Than Meets the Eye
With Independence day right around the corner, there is a bevy of patriotic items strewn throughout the stores in our country. The red, white, and blue color scheme plays a key role during the month of July. You can find this combination in a variety of forms from...
Letter from the President: Matcha Design Celebrates 9 Years
It's hard to believe that it has been 9 years since Matcha Design was born in Tulsa. Throughout these 9 years, we have been very blessed with great clients, projects, and most of all great team members. Our irresistible office dog, has also played a big role in our...
The Marketing Potential of Instagram Video
Have you ever scrolled through your Instagram feed, looked at a filtered photo, and thought, “I wish this was a movie”? Well, your wish has finally come true. On Thursday, June 20th, Instagram announced its new update featuring its fifteen second video capabilities...
How to Stay Inspired
One of the many challenges I often face is finding a good source of inspiration. I have wasted many hours away simply staring at the wall or a blank piece of paper trying to conjure a good idea. In some instances, the rare flicker of inspiration withers away before I...
Branding Social Media
Nowadays, you can find a Facebook fan page, Twitter, etc. for just about anything. This especially applies to many businesses. The world of social media has boomed within the past decade and companies have taken notice. As they began to delve into the world of social...
Client Horror Stories – Finding The Good In The Bad
Last week, I hastily bought ink for my printer in a rush to copy some important documents on my home computer. Later, I unfortunately found the ink cartridge box and packaging had already been opened! I did not notice at the time of purchase that a previous person had...
Watch Now: The bART Spring Concert Video
Students at The bART Center for Music performed beautifully in May at the Spring Concert. We were pleased to attend and be a part of the concert video production. Kudos to all the students, faculty and staff for your hard work and dedication.
Tribute or Trivial – What Are Your Plans For Memorial Day Weekend?
What are your plans this Memorial Day weekend? For some, Memorial Day is only about shopping sales, BBQ dinners and an extra day to sleep in; while its true meaning of honoring the men and women who have died while serving in the military has been unfortunately...
Matcha Design Places in Top International Award – 2013 Summit Creative Awards
Matcha Design is a gold winner in the 2013 Summit Creative Award® competition for its creative work for Revolve Church. With over 5000 submissions from 25 countries, gold is awarded to only one entry in each category. “Winning a Summit Creative Award is...


