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Achieving World Class Customer Care Part 2
Achieving World Class Customer Care Part 2

Effectively communicating and interacting with your clients is essential in any type of customer care situation. When interacting with your clients always remember to shake hands, make eye contact, and use age-appropriate greetings. Maintaining eye contact is...

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Achieving World Class Customer Care Part 1
Achieving World Class Customer Care Part 1

In today's fast paced world customers need access to information in a timely and efficient manner more than they ever have before. Speed is a priority, but giving your customers world class customer service should never take a back seat. Providing customer service can...

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Make the Most of Meetings
Make the Most of Meetings

Almost every morning, roughly around eleven, the Matcha Design team gathers together for a meeting which we fondly refer to as “regroup”. Our regroups usually consist of some light chit-chat, followed by an overview of what we finished the previous day and what we...

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Color – More Than Meets the Eye
Color – More Than Meets the Eye

With Independence day right around the corner, there is a bevy of patriotic items strewn throughout the stores in our country. The red, white, and blue color scheme plays a key role during the month of July. You can find this combination in a variety of forms from...

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The Marketing Potential of Instagram Video
The Marketing Potential of Instagram Video

Have you ever scrolled through your Instagram feed, looked at a filtered photo, and thought, “I wish this was a movie”? Well, your wish has finally come true. On Thursday, June 20th, Instagram announced its new update featuring its fifteen second video capabilities...

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How to Stay Inspired
How to Stay Inspired

One of the many challenges I often face is finding a good source of inspiration. I have wasted many hours away simply staring at the wall or a blank piece of paper trying to conjure a good idea. In some instances, the rare flicker of inspiration withers away before I...

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Branding Social Media
Branding Social Media

Nowadays, you can find a Facebook fan page, Twitter, etc. for just about anything. This especially applies to many businesses. The world of social media has boomed within the past decade and companies have taken notice. As they began to delve into the world of social...

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Client Horror Stories – Finding The Good In The Bad
Client Horror Stories – Finding The Good In The Bad

Last week, I hastily bought ink for my printer in a rush to copy some important documents on my home computer. Later, I unfortunately found the ink cartridge box and packaging had already been opened! I did not notice at the time of purchase that a previous person had...

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Watch Now: The bART Spring Concert Video
Watch Now: The bART Spring Concert Video

Students at The bART Center for Music performed beautifully in May at the Spring Concert. We were pleased to attend and be a part of the concert video production. Kudos to all the students, faculty and staff for your hard work and dedication. 

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